Enov8 End-User License Agreement (EULA)

THIS END-USER LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL CONTRACT BETWEEN YOU, EITHER AN INDIVIDUAL OR AN ENTITY (“LICENSEE”), AND ENOV8 LIMITED (“LICENSOR”). BY DOWNLOADING, INSTALLING, OR USING THE SOFTWARE, LICENSEE AGREES TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, DO NOT DOWNLOAD, INSTALL, OR USE THE SOFTWARE.

1. License Grant: Licensor grants Licensee a non-exclusive, non-transferable, limited license to use the software for internal business operations, conditional on compliance with this Agreement.
2. Subscription Term: The software is available under an annual subscription, beginning on the subscription’s effective date and lasting for one year, unless terminated earlier per this Agreement. All subscription fees are payable in advance and are non-refundable.
3. License Restrictions: Licensee must not reverse engineer, modify, distribute, or transfer rights to the software without Licensor’s consent. Derivative works creation and software reselling or sublicensing are prohibited.
4. Ownership: Licensor retains all rights to the software, including all derivatives and modifications.
5. Renewal: Annual subscription renewal is required for continued software use.
6. Termination: Licensor may terminate this Agreement for Licensee’s breach. Upon termination, all software copies must be destroyed. 
7. Reporting Unauthorized Use: Licensee must report any unauthorized use or security breaches to Licensor immediately.
8. Support Terms: Enov8 offers round-the-clock email support at support@enov8.com and through our service desk. The response and resolution times depend on the issue severity:

• Urgent: Response within 4 hours, resolution in 1 day.
• High: Response within 12 hours, resolution in 3 days.
• Medium: Response within 1 business day, resolution by the next software release.
• Low: Response within 1 business day, resolution at Enov8’s discretion.

9. Evaluation Software: Use of evaluation software is subject to these terms and may be modified or terminated by Licensor at any time.
10. No Warranties: Licensor disclaims all warranties, express or implied.
11. Limitation of Liability: Licensor is not liable for indirect damages arising from software use or inability to use.
12. Governing Law: This Agreement shall be governed by and construed in accordance with the laws of New South Wales, Australia.
13. Entire Agreement: This Agreement is the complete agreement between Licensor and Licensee.

BY INSTALLING, COPYING, OR OTHERWISE USING THE SOFTWARE, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.