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Maturity Index
Knowledge Management
People
(
1
)
Products
(
1
)
Process
(
1
)
Demand Awareness
People
(
1
)
Products
(
1
)
Process
(
1
)
Planning & Coordination
People
(
1
)
Products
(
1
)
Process
(
1
)
Service Management
People
(
1
)
Products
(
1
)
Process
(
1
)
Application Operations
People
(
1
)
Products
(
1
)
Process
(
1
)
Data Operations
People
(
1
)
Products
(
1
)
Process
(
1
)
Infrastructure Operations
People
(
1
)
Products
(
1
)
Process
(
1
)
Centralised Status Accounting
People
(
1
)
Products
(
1
)
Process
(
1
)
Result