The Outsourcing Carousel & Enterprise IT Intelligence -Enov8
The Outsourcing Carousel & Enterprise IT Intelligence -Enov8
- Better
- Faster
- Or at very least, Cheaper
- Better
- Faster
- Or at very least, Cheaper
Then the music starts!
- The Partner’s SMEs are replaced by mere & much cheaper mortals.
In fact, these Techno Gods are never seen again.
- There is some form of ‘transformational dance’ or, as some call it, a ‘100-day sprint’.
Which to be fair is less of a sprint and more of a zombie shuffle.
- The process of ‘knowledge transfer’ is blocked by disgruntled employees
That are suddenly somewhat absent or very forgetful.
- The client’s original SMEs depart.
Leaving nothing to found as the information was in their head.
- The new staff (i.e. the mortals) go through a whole process of re-learning & re-invention
A process which takes many months and even years to optimise.
- There is a whole lot of disruption and project delays.
Caused by IT environment instability and IT operational inconsistency and human error.
- The client eventually loses all comprehension of their IT Landscape & Operations
Leaving behind an inability to analyse behaviour and make effective decisions.
Then, after about 4 or 5 years, the music stops and the whole endeavour starts again. A new transformation with a whole bunch of new ‘kiddies’ that will be:- Better
- Faster
- Cheaper
A Better Way
At Enov8 we believe that the number one reason organisations struggle so badly with any ‘Transformational Endeavours’ (including outsourcing) is due to a fundamental lack of Enterprise IT Intelligence i.e. lack of visibility across their IT Landscape (systems, processes, relationships) and supporting IT Operations (Application Operations, Data Operations & Infrastructure Operations).Definition: Enterprise IT Intelligence
Enterprise IT Intelligence is a key framework for supporting successful IT transformation. It encompasses the need to intrinsically understand your IT environments, relationships, operations, and automation; using this complete information for ongoing optimisation, and better IT and business decision making.As such, we offer two suggestions (or cautions) before starting or re-embarking on a transformation.- Never assume the various IT divisions and operations teams have done the right thing with respect to maintaining knowledge about your IT & Test Environments, Systems or Operations. All too often these teams will ‘fly by the seat of their pants’ and rely on information in people’s heads and the occasional heroics.
Tip: Consider your division’s behaviour by using a maturity model like the EMMi.
- Don’t assume that the incoming vendor can, or wants to, miraculously turn ‘Lead into Gold’.
Innovate with Enov8
If you are interested in learning more about ‘Enterprise IT Intelligence’ then contact us about Ecosystem.Enov8 EcoSystem is the worlds leading IT Enterprise Intelligence platform.Ecosystem is a fully configurable and easily integratable solution that comes with out of the box “enterprise management” functions that support IT & Test Environment Management, Release Management, IT Operations Management, Configuration Management & Service Management.Relevant Articles
The Definitive Guide to Test Data Generation
Test data generation is a critical part of the software testing lifecycle, ensuring that applications are tested against realistic scenarios before going live. If you’re not testing against production-like data, you’re arguably not truly testing your application. In...
What Is a Test Data Manager? A Detailed Introduction
Testing is a critical aspect of software development, and it requires the use of appropriate test data to ensure that the software performs optimally. Test data management (TDM) is the process of creating, storing, and managing test data to ensure its...
How to Manage Test Data in Software Testing
To compete in today's market, software companies need to create programs that are free of bugs and vulnerabilities. In order to accomplish this, they first need to create test data models specifically for staging environments. Test data sets must be compact,...
Agile Release Train Explained: Everything to Know
If your organization is starting an agile transformation, you might be looking at it as an opportunity. Or perhaps you’re looking at it with some healthy skepticism. Either is understandable—or even both at the same time. The opportunity arises from the fact that...
An Introductory Guide to Application Portfolio Management
Organizations are increasingly dependent on a myriad of software applications to drive their operations and achieve strategic goals. However, managing these applications effectively can be a daunting task, especially as portfolios grow in size and complexity. This is...
Mastering IT Transitions – Runsheets for Cutover, Deployment & DR
The Critical Role of Runsheets in Cutover, Deployment, and Disaster Recovery Introduction In today’s fast-paced digital landscape, managing IT transitions effectively is paramount to maintaining business continuity and operational efficiency. Whether it’s migrating to...
